Privacy Policy

Last updated: January 2024

Royal Reels Casino ("we", "us", or "our"), operated by Digibrite SRL, is committed to protecting the privacy and personal information of all players who use our platform. This Privacy Policy explains how we collect, use, store, and protect your information when you visit royalreels.com.

Information We Collect

We collect information you provide when registering an account, making a deposit, or contacting support. This includes your name, email address, date of birth, residential address, and payment details. We also collect technical data such as your IP address, browser type, and usage patterns through cookies and analytics tools.

How We Use Your Information

  • To verify your identity and comply with KYC (Know Your Customer) regulations
  • To process deposits and withdrawals securely
  • To send you important account notifications and promotional offers (where opted in)
  • To improve our platform, games, and user experience
  • To detect and prevent fraud, money laundering, and problem gambling

Cookies

We use cookies to enhance your experience on our website. You can control cookie preferences through your browser settings. Some cookies are essential for the platform to function correctly and cannot be disabled.

Data Sharing

We do not sell your personal data to third parties. We may share your information with trusted third-party service providers (payment processors, game providers, analytics tools) strictly for the purposes outlined in this policy. We may also disclose information when required by law or regulatory authorities.

Data Retention

We retain your personal data for as long as your account remains active and as required by applicable law. You may request deletion of your account and associated data by contacting our support team.

Your Rights

You have the right to access, correct, and request deletion of your personal data. To exercise these rights, please contact us at privacy@royalreels.com.

Contact

For privacy-related inquiries, contact us at privacy@royalreels.com or through our live chat support.

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